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Leadership & Management Reviews

Book Review: What Got You Here Won’t Get You There by Marshall Goldsmith

An outline of the 20 interpersonal habits that are stopping you from progressing to the top.

The Fortune Book Club Book Review: What Got You Here Won’t Get You There

Summary

Title: What Got You Here Won’t Get You There
Author: Marshall Goldsmith
Publisher: Profile Books
Publication date: 12 Jun. 2008
Pages: 256
ISBN-10: 1846681375
Rating: 3/5

Synopsis

Marshall Goldsmith is a long serving and well renowned executive consultant that specialises in helping great achievers become great leaders. In order to share his knowledge with a wider audience, Marshall wrote What Got You Here Won’t Get You There to highlight the 20 workplace habits you my be employing that are likely stifling your chances of moving up the career ladder.

Review

Although I’m not in a leadership position, and currently don’t desire to be, what attracted me to What Got You Here Won’t Get You There was the book’s focus on success – the book just happened to be aimed at a different audience. As a result, I don’t think you need to be in a leadership or management position in order to benefit from the book.

Successful people never drink from a glass that’s half empty.

It’s clear that Marshall Goldsmith knows what he’s talking about and that he practices what he preaches. The points in the book are supported by an abundance of examples that usually involve CEOs/CFOs/COOs at global companies, as well as stories from his own personal life.

These examples help to explain the importance of the interpersonal misdemeanours outlined in the book, however, I quickly got tired of the needless name dropping and blatant egotism that came with them. My eyes began to roll when I read yet another example that described his client as ‘leading‘, ‘major‘ or ‘prominent‘ or included ‘a fortune 100 company’ as part of the preamble. This additional clarification of the calibre of his clientele serves little purpose after the first handful of examples and is instead a demonstration of unnecessary bragging (to a level that is woefully similar to the shameless gloating that made up Networking For People Who Hate Networking).

People who believe they can succeed see opportunities where others see threats.

That said, the content of the book is both interesting and, most importantly, actionable. The 20 interpersonal habits that are at the core of the book are clear annoyances that are often times subconscious character flaws, of which I’m certain I fall victim to at least half. As such, the book was beneficial in pointing out what I’m currently doing wrong.

But it was only somewhat useful in pointing out what I need to do to fix them. The go to fix appeared to be either do nothing or simply say “Thank You”, which isn’t necessarily always applicable. In an argument with a disgruntled friend/family member/colleague, for example, doing either nothing or saying “Thank You” could actually further escalate the situation rather than de-escalate it.

It therefore comes across that Marshall’s role is little more than helping his client find a problem and riding them for a year or two until they fix it themselves. This is most likely a massive understatement and perhaps a bit more content could have been dedicated to further explaining his coaching method.

Moreover, while I found a lot of value in the interpersonal habits themselves, this only amounted to 64 pages or 28% of the book. The majority of the book’s emphasis was on how to fix these flaws and better deal with subordinates. This was obviously not of use for me, but could very much be use for you if you’re in a leadership position so I encourage you to take this criticism with a pinch of salt.

However, while this review may appear overtly negative I do want to reiterate that I enjoyed the book. With the arrogance turned down a notch, slightly more detailed fixes and perhaps better relevance to myself (my fault not his), the book could have been a 4/5 – instead its an adequate 3/5.

Take Action

Start putting some of the actions from What Got You Here Won’t Get You There in place and start seeing results in both your personal and professional lives.

  • Think before you speak, sometimes it’s better to simply say “Thank You” or maybe even nothing at all.
  • A lot the annoying habits you’re currently doing are probably subconscious. Ask friends/colleagues/family members you trust to give you honest feedback (however brutal) to give you open feedback.
  • If you ask for advice, don’t judge it/rank it/disagree with it/point holes in it. Just accept it with gratitude.
  • The two strongest tools in your arsenal are gratitude and apology. Don’t use them sparingly, use them liberally.
  • Take the time to share credit and show appreciation (however small and trivial) whenever possible.
  • It’s much better to mend fences than burn bridges.

Mentioned Reading

  • Success Is A Choice – Rick Pitino
  • Harvey Penick’s Little Red Book – Harvey Penick
  • Building Wealth – Lester Thurow

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By Jake Doran

Masters in Advanced Computer Science student at Keele University, interested in all things tech and business, with aspirations to undertake an MBA in the future.

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